Meet the Management – Thomas Ketchum

Jessica BlondellStaff PerspectivesLeave a Comment

At ArcWorks, our business continues to grow, and we have had wonderful opportunities to work with new companies from a variety of fields. As our manufacturing capacity continues to increase, our team continues to add new staff to effectively meet the needs of our customers. We are thrilled to announce that Thomas Ketchum has joined our growing team as a new Business Development Manager. Tom has an extensive background in retail, sales, technology, distribution and management. Before joining the team at ArcWorks, Tom gained decades of experience with various Rochester-based companies where he implemented innovative strategies. At ArcWorks, we are … Read More

Meet the Management – Lucas Relkin

Jessica BlondellStaff PerspectivesLeave a Comment

As we continue to expand our capabilities, Lucas Relkin, our Manufacturing Engineer, is often behind the scenes finding the best equipment and figuring out the best processes that will benefit both current and prospective customers. With a degree in Mechanical Engineering from Rochester Institute of Technology (RIT) and previous experience at a space and defense company, Lucas has been a great addition to the experienced ArcWorks team for the last year and half. He has been an integral part in our success of exceeding client expectations and improving the way we operate on a daily basis. Lucas loves his job … Read More

Meet the Management – Lora Davis

Jessica BlondellStaff PerspectivesLeave a Comment

At ArcWorks, one of our core tenants in doing business is providing customers with exceptional service and quality products. Lora Davis, our Quality Assurance Manager, is a key player in ensuring that we continue to exceed our customers’ expectations when it comes to quality assurance. Having worked at ArcWorks for nearly four years, Lora has been instrumental in leading our staff well to maintain ISO procedures and resolve any issues with incoming and/or outgoing products. Because of our dedicated team and Lora’s leadership, ArcWorks continues to receive ISO recertification annually, which is something we are incredibly proud of. It shows … Read More

Meet the Management – Melissa Mayo

Jessica BlondellStaff Perspectives

For the last four years, Melissa Mayo has been one of the first points of interaction for customers interested in working with ArcWorks. As the Business Development Manager, she has been an integral part of the customer experience and our growth as a company. Prior to her time at ArcWorks, Melissa began her career in purchasing and manufacturing, followed by more than 30 years in sales and marketing. Her wealth of knowledge and experience in the field provides customers at ArcWorks top tier service and insight. Meeting with prospective clients and forming new partnerships is a big part of Melissa’s … Read More